Exactly whats wrong with the new feedback system

PLEASE read this guide and vote it into Ebay's field of vision. Show them this is a very serious issue for buyers and sellers alike. If you have ideas about how to add to this that I may not have considered, please do contact me. And I am VERY grateful to those who have already offered praise, support and constructive criticism! This guide was last updated January 2009.

First and foremost - It goes completely against the core principles of the site. 'We believe that an honest, open environment can bring out the best in people' and 'We encourage you to treat others the way you want to be treated'. Anonymous stars undermine the first statement. Responding to legitimate buyer concerns with a massive change, while disregarding the sellers with equally valid concerns who participated in massive campaigns, petitions and active attempts to discuss this at ebay classes, conferences and conventions goes against the second. Creating the public perception that sellers here were largely corrupt and the site needed drastic clean-up efforts only made the site look worse, and made things harder for ebays MANY honest sellers who provide exceptional service, and who want to protect and educate their buyers. eBay - sellers are YOUR customers. Please treat us with the courtesy and respect you say customers deserve, protect us from being scammed and provide our buyers with better tools and education so they can avoid the minority of sellers who are bad.

The star rating system was only tested short-term, in Europe, prior to its US implementation. The two markets are very different, and stars should have tested&nbs... ...read the full guide >>>